FAQ

Welcome to Narthex's FAQ page
Here you will find a list of Frequently Asked Questions that we here at Narthex receive on a daily basis.
If the answer you are looking for is not within this list, please contact us via Email or Facebook.

Online ordering from Narthex Wargaming

What does "Back Order Available" mean on Games Workshop products?
Back order available means we currently do not have this product in stock at Narthex, but it is available on back order from Games Workshop through ourselves.
This is because Narthex puts in a weekly order with Games Workshop every Monday morning and we will attempt to order your product in then for you.

Where is my pre-order?
Pre-orders release on a certain day of a certain month, for example with Games Workshop, pre-orders go live on Saturday, two weeks later, that pre-order is then released to the public, this release day will be the day your pre-order is available for either collection or it will be shipped on release day.
(Please note, if you have selected collection for your pre-order we will notify you when your pre-order is ready for collection)
(Please note, if you have selected shipping for your pre-order, you will receive an email notification from Shopify stating your pre-order has been dispatched)

Where is my order?
If you order products for collection that are in stock, Narthex will contact you when your order is packed and ready for collection.
If you order products for shipping that are in stock, we will ship your products out as soon as possible and then it is down to the royal mail delivery service to get those products to you within two/three working days.
If you order products for collection that are not in stock, we will contact you when your order has arrived at the Narthex store and is ready for collection - (Please note depending on what you order depends on the length of time it will take for the product to come in)
If you order products for shipping that not in stock, we will endeavour to get your products in for you as soon as we can and as soon as they are available, once they have arrived in to the Narthex store, we will pack them up and send them out for yourself - (Please note depending on what you order depends on the length of time it will take for the product to come in)

 

Playing in-store

How do I play down at Narthex?
To play down at Narthex Wargaming, you need to book a table at our table booking service, which you can find here - https://narthexwargaming.simplybook.it/v2/

How much does it cost to play at Narthex?
£3.50 per person for the night or if you are playing for a full 8 hour day on a Saturday, it is £5 for the day.

Does Narthex sell food and drink?
We do indeed, we have plenty of drink options including sugar free an diet options. We also offer snacks in the forms of Pork Scratchings, crisps, choclate and even hand-made biscuits from a local 

Do I need to bring terrain or boards?
No, Narthex Wargaming has over three fully stacked shelves of terrain ranging from Hills, Trees, buildings and even specific game system buildings such as 40k, AOS, Warcry, Kill Team, Blood Bowl and much much more, there is plenty to choose from, trust us, just bring yourself and your army.

Is there a community page or community chats I can be apart of to find games?
There is indeed, due to the safety of the younger generation in our community, Narthex has setup private community chats for a variety of game systems. To join these following chats, please contact Narthex Wargaming with your full name and we will add you to the chats.

Does Narthex run events?
Yes we do run events, we attempt to run one most Saturdays of every month, we also happily accept community run events as a single event can easily take up one of our staff members time. If you want to know what events we are running or if you want to run an event, please contact us.

 

General Information

Is Narthex disabled friendly?
We are committed to making Narthex disabled friendly, that being said, with our location there are some aspects out of our control, so please bare with us as we explain this.
In terms of layout in the store, we have set it up so there is direct access to get in the door and browse the shop, there is plenty of room whether you are on a scooter, in a wheelchair or on crutches.
There is also direct access to our disabled friendly toilet we have at the back shop with plenty of room to get to it and to get around inside.

The only downside we have due to location is there is no smooth pathway in to the store, it goes from pathway to rocks for the car pack and then back to pathway, however to get around this dilemma, if you contact Narthex ahead of time, we can keep the one parking space outside of the shop clear for you to park up and then its smooth pathway directly in to the store.

Is Narthex dog friendly?
Of course, we here at Narthex love dogs and we bring our own dogs in to the store from time to time, please be mindful of a couple of things if you do bring dogs in to the store.
They must be kept on leads and we always ask people playing in the store if they are allergic to dogs.
Other than that, we keep a filled water bowl outside the store for any thirsty pups as well.

 

Social Media Information

Facebook - Yes - https://www.facebook.com/NarthexWargaming

Facebook Community Page - Yes - https://www.facebook.com/groups/2896546883995985/

Instagram - Yes - https://www.instagram.com/narthexwargaming/

Do you have any other social media platforms?
As of right now, the answer is no, our main social media platform we use is Facebook. We see no need in setting up multiple social media accounts such as TikTok, Twitter, BlueSky, YouTube or anything else as our core community uses Facebook.